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Privacy Policy

Your privacy is important to us. The purpose of this Privacy Policy is to inform you of how Source Connection Services, a company incorporated under the Companies Act 2016 with its registered address at 39, JALAN DESA KASIA 2/2, TAMAN DESA KASIA , 71800 NILAI, NEGERI SEMBILAN ("Source Connection Services") manages personal data in accordance with the Personal Data Protection Act 2010 ("the Act"). Please take a moment to read this Privacy Policy so that you know and understand the purposes for which we collect, use and disclose your Personal Data.

By interacting with us, submitting information to us or signing up for any promotions or services offered by us, you agree and consent to Source Connection Services, its related corporations and affiliates, (collectively referred to herein as "Source Connection Services", "us", "we" or "our"), as well as our respective representatives collecting, using, disclosing and sharing amongst themselves your  Personal Data, and disclosing such Personal Data to Source Connection Services's authorised service providers and relevant third parties in the manner set forth in this Privacy Policy.

This Privacy Policy supplements but does not supersede nor replace any other consents you may have previously provided to Source Connection Services nor does it affect any rights which Source Connection Services may have at law in connection with the collection, use or disclosure of your Personal Data. Source Connection Services may from time to time update this Privacy Policy to ensure that this Privacy Policy is consistent with our future developments, industry trends and/or any changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of the Privacy Policy as updated from time to time on our websites. Please check regularly for updated information on the handling of your Personal Data.

For avoidance of doubt, this Privacy Policy forms a part of the ​Website Terms and Conditions ('Website Conditions'). In the event of any conflict, inconsistency or conflict between this Privacy Policy and the ​Website Conditions​, the Privacy Policy shall prevail. All defined terms contained in the ​Website Conditions shall apply to this Privacy Policy unless otherwise  specifically stated. 

1. Your Personal Data

1.1. In this Privacy Policy, "Personal Data" refers to any data or  information about you from which you can be identified either  (a) from that data; or (b) from that data and other information  to which we have or are likely to have access. Examples of such Personal Data which you may provide to us include  (depending on the nature of your interaction with us:

a) your name, NRIC, passport or other identification  number, telephone number(s), mailing address, email  address and any other information relating to you which  you have provided us in any forms you may have  submitted to us, or in other forms of interaction with you;

b) information about your use of Source Connection Services's website  and services, including cookies, IP address, subscription  account details and membership details, but only to the  extent that Source Connection Services may identify you from such  information;

c) your employment history, education background, and  income levels;

d) your payment related information, such as your bank  account or credit card information, and your credit  history; and

e) information about your usage of and interaction with  our website and/or services including computer and  connection information, device capability, bandwidth,  statistics on page views, and traffic to and from our  website.

2. Collection of Personal Data

2.1. Generally, Source Connection Services collects your Personal Data in the  following ways:

a) when you submit forms relating to any of our products  or services;

b) when you register for or use any of our services on  websites owned or operated by us or when you register  as a member of websites owned and/or operated by us,  or use services on such websites;

c) when you interact with our customer service officers;

d) when you use some of our services, e.g. our  subscription service;

e) when you establish any online accounts with us;

f) when you request that we contact you;

g) when you are contacted by, and respond to, our  marketing representatives and agents;

h) when you respond to our request for additional  Personal Data;

i) when you ask to be included in an email or other  mailing list;

j) when you respond to our promotions and other  initiatives;

k) when you submit a job application or a scholarship  application;

l) when you enter into tenancy agreements with us;

m) when we receive references from business partners  and third parties, for example, where you have been  referred by them;

n) when you submit your Personal Data to us for any  other reason.

2.2. When you browse our website, you generally do so  anonymously but please see the section below on cookies.

2.3. If you provide us with any Personal Data relating to a third  party (e.g. information of spouse, children, parents, employees  and/or authorised representatives), by submitting such  information to us, you represent to us that you have obtained  the consent of the third party to you providing us with their  Personal Data for the respective purposes.

2.4. You should ensure that all Personal Data submitted to us is  complete, accurate, true and correct. Failure on your part to do  so may result in our inability to provide you with products and  services you have requested.

3. Purposes for the Collection, Use and Disclosure of Your Personal  Data

3.1. Generally, Source Connection Services collects, uses and discloses your  Personal Data for the following purposes:

a) responding to your queries and requests and  responding to complaints;

b) managing the infrastructure and business operations  of Source Connection Services and complying with internal policies and  procedures;

c) facilitating business asset transactions (which may  extend to any merger, acquisition or asset sale;

d) matching any Personal Data held which relates to you  for any of the purposes listed herein;

e) verifying your identity;

f) preventing, detecting and investigating crime, including  fraud and money-laundering, and analyzing and  managing other commercial risks;

g) protecting and enforcing our contractual and legal  rights and obligations;

h) conducting audits, reviews and analysis of our internal  processes, action planning and managing commercial  risks;

i) preventing, detecting and investigating crime and  managing the safety and security of our premises and  services (including but not limited to carrying out CCTV  surveillance and conducting security clearances;

j) compliance with any applicable rules, laws and  regulations, codes of practice or guidelines or to assist in  law enforcement and investigations by relevant  authorities; and/or

k) any other purpose relating to any of the above.

3.2. In addition, Source Connection Services may collect, use and disclose your  Personal Data for the following purposes, depending on the  nature of our relationship with you

a) If you have a subscription or membership account  with us:

i) to process your application for Online  Subscription Services and/or Print Subscription  Services;

ii) to maintain your account with us;

iii) to verify and process your personal particulars  and payments in relation to provision of Online  Subscription Service and/or Print Subscription  Services to you;

iv) to provide you with the goods and services  which you have signed up for, including the  provision and delivery of newspapers and  magazines requested;

v) communicating with you to inform you of  changes and development to Source Connection Services policies,  terms and conditions and other administrative  information, including for the purposes of servicing  you in relation to products and services offered to  you;

vi) resolving complaints and handling requests and  enquiries;

vii) conducting market research for statistical,  profiling and statistical analysis for the  improvement of services provided to you; an

viii) the processing of your Personal Data in  relation to any of the purposes stated above.

b) If you use download or use any of our Apps:

i) where the App includes App Subscription  Services, to process your application for these  services;

ii) to maintain your account with us and to ensure  your access of the App is within the scope of your  subscription;

iii) to verify and process your personal particulars  and payments in relation to provision of goods and  services connected to the App;

iv) to provide you with the goods and services  which you have signed up for and to push articles  to you which may be relevant to you;

v) communicating with you to inform you of  changes and development to Source Connection Services policies,  terms and conditions and other administrative  information, including for the purposes of servicing  you in relation to products and services offered to  you;

vi) resolving complaints and handling requests and  enquiries;

vii) conducting market research for statistical,  profiling and statistical analysis for the  improvement of services provided to you; and

viii) the processing of your Personal Data in  relation to any of the purposes stated above.

c) If you use our Job Search Services as a job applicant

i) to verify and process your personal particulars in  relation to your account with us;

ii) maintaining your account with us;

iii) sending you updates and alerts related to job  applications which you may have requested for;

iv) communicating with you to inform you of  changes and development to Source Connection Services policies,  terms and conditions and other administrative  information, including for the purposes of servicing  you in relation to products and services offered to  you;

v) resolving complaints and handling requests and  enquiries;

vi) conducting market research for statistical,  profiling and statistical analysis for the  improvement of services provided to you; and

vii) the processing of your Personal Data in relation  to any of the purposes stated above.

d) If you submit advertisements to us through any of our  other online advertising portals:

i) to verify and process your personal particulars  and payments made for the posting of the  advertisements;

ii) communicating with you to inform you of  changes and development to Source Connection Services policies,  terms and conditions and other administrative  information, including for the purposes of servicing  you in relation to products and services offered to  you;

iii) resolving complaints and handling requests and  enquiries;

iv) conducting market research for statistical,  profiling and statistical analysis for the  improvement of services provided to you; and

e) If you are a prospective tenant or a tenant:

i) conducting appropriate due diligence checks to  ensure suitability of tenant; 

ii) preparation of documentation, including letters  of offer, other relevant leasing documentation and  applications for any relevant licences which may  be required; and

iii) any other purpose directly relating to any of the  above.

f) If you submit an application to us as a candidate for  employment or an internship:

i) processing your application including  pre-recruitment checks;

ii) providing or obtaining employee references or  other references where relevant for background  screening/vetting;

iii) collecting information about your suitability for  the position applied for;

iv) organising training and staff development  programs;

v) assessing your performance;

vi) administrating benefits and payroll processing;

vii) providing you with tools to facilitate or as  required for you to do your job;

viii) communicating with you as required by Source  Co to comply with its policies and processes,  including for business continuity purposes; and

ix) any other purposes relating to the aforesaid

g) If you submit an application to us as a candidate for a  scholarship:

i) processing your application including conducting  background checks, and obtaining references in  order to determine your eligibility for the  scholarship; and

ii) any other purposes directly related to the above

3.3. In addition, where permitted under the Act, Source Connection Services may  also collect, use and disclose your Personal Data for the  following purposes (which we may describe in our documents  and agreements as "Additional Purposes" for the handling of  Personal Data):

a) providing services, products and benefits to you,  including promotions, loyalty and reward programmes;

b) matching Personal Data with other data collected for  other purposes and from other sources (including third  parties) in connection with the provision or offering of  products and services, whether by Source Connection Services or other  third parties;

c) administering contests, competitions and conducting  lucky draws, including, where necessary, in order to  announce the results of these contests, competitions  and lucky draws and identify and contact the winners,  and in order to publicise and conduct marketing strictly  related to these contests, competitions and lucky draws;

d) sending you details of products, services, special  offers and rewards, either to our customers generally, or  of particular products and services which may be of  interest to you; and

e) conducting market research, understanding and  determining customer location, preferences and  demographics for us to review, develop and improve our  products, services and also develop special offers and  marketing programmes.

3.4. If you have provided your Malaysia telephone number(s)  and have indicated that you consent to receiving marketing or  promotional information via your Malaysia telephone  number(s), then from time to time, Source Connection Services may contact you  using such Malaysia telephone number(s) (including via voice  calls, sms, fax or other means) with information about our  products and services (including discounts and special offers).

3.5. In relation to particular products or services or in your  interactions with us, we may also have specifically notified you  of other purposes for which we collect, use or disclose your  Personal Data. If so, then we will collect, use and disclose your  Personal Data for these additional purposes as well, unless we  have specifically notified you otherwise.

4. Disclosure of Personal Data

4.1. Source Connection Services will take reasonable steps to protect your  Personal Data against unauthorised disclosure. Subject to the  provisions of any applicable law, this Personal Data may be  disclosed, for the purposes listed above (where applicable), to  the following third parties, whether they are located overseas  or in Malaysia:

a) Source Connection Services affiliates;

b) agents, contractors or third party service providers  who provide operational services to Source Connection Services, such as  telecommunications, information technology, payment,  payroll, processing, training, market research, newspaper

c) vendor services, newspaper delivery services, storage,  archival or other services to Source Connection Services, vendors or any third party business partners who offer  goods and services or sponsor contests or other  promotional programs on Source Connection Services's sites, whether in  conjunction with us or not;

d) external business and charity partners in relation to  corporate promotional events;

e) the Credit Bureau, or in the event of default or  disputes, any debt collection agencies or dispute  resolution centres;

f) any business partner, investor, assignee or transferee  (actual or prospective) to facilitate business asset  transactions (which may extend to any merger,  acquisition or asset sale;

g) anyone to whom we transfer or may transfer our rights  and duties;

h) banks, credit card companies and their respective  service providers;

i) our professional advisors such as our auditors and  lawyers;

j) relevant government regulators or authority or law  enforcement agency to comply with any laws or rules  and regulations imposed by any governmental authority;  and

k) any other party to whom you authorise us to disclose  your personal data

5. Use of cookies

5.1. When you interact with us on our websites, we may collect  or analyse anonymised information from which individuals  cannot be identified ("Aggregate Information"), such as number  of users and their frequency of use, the number of page views  (or page impressions) that occur on the website and common  entry and exit points into website.

5.2. Source Connection Services uses "cookies", where a small data file is sent to  your browser to store and track Aggregate Information about  you when you enter our websites. The cookie is used to track  information such as the number of users and their frequency of  use, profiles of users and their preferred sites.

5.3. Source Connection Services may use an independent company (the "Third  Party Market Research Company") to measure and analyse the  Internet usage across Source Connection Services websites. Source Connection Services uses the  Third Party Market Research Company's services to collect the  following core information on the usage of our websites,  including:

a) The number of page views (or page impressions) that  occur on Source Connection Services websites;

b) The number of unique visitors to Source Connection Services websites;

c) How long these unique visitors (on average) spend on  Source Connection Services websites when they do visit; and

d) Common entry and exit points into Source Connection Services web  sites.

5.4. This information is aggregated by the Third Party Market  Research Company and provided to Source Connection Services to assist in  analysing the usage of Source Connection Services websites. Such data is also  accessible by media organizations and research companies,  for the purpose of conducting industry comparisons with other  Internet portals.

5.5. Pages on Source Connection Services websites may be coded with software  which enables the Third Party Market Research Company to  track visitors to our websites.

5.6. Should you wish to disable the cookies associated with  these technologies, you may do so by changing the setting on  your browser. However, you may not be able to enter certain  part(s) of our website.

6. Third-Party Sites

6.1. Our website may contain links to other websites operated  by third parties, such as our business partners. We are not  responsible for the privacy practices of websites operated by  third parties that are linked to our website. We encourage you  to learn about the privacy policies of such third party websites.  Some of these third party websites may be co-branded with our  logo or trademark, even though they are not operated or  maintained by us. Once you have left our website, you should  check the applicable terms, conditions and policies of the third  party website to determine how they will handle any  information they collect from you.

7. Withdrawal, Access and Correction of your Personal Data

7.1. Should you wish to withdraw consent to use of your  Personal Data or obtain access to or make corrections to your  Personal Data records, please log in to the relevant account  through which the Personal Data was provided, if any, failing  which please contact the relevant Personal Data Protection  Officer, contact details of which are found in the Personal Data  Protection Statement or similar document elsewhere on the  relevant Source Connection Services website.  Our Personal Data Protection Officer may be contacted as  below:  Personal Data Protection Officer  Source Connection Services 6-5 Paramount View Condo, Jalan 22/44 Section 22, Taman Sri Aman, 46300 Petaling Jaya, Selangor

7.2. Please note that if your Personal Data has been provided to  us by a third party, you should contact such party directly to  make any queries, feedback, and access and correction  requests to Source Connection Services on your behalf.

7.3. Please note that if you withdraw your consent to any or all  use of your Personal Data, depending on the nature of your  request, Source Connection Services may not be in a position to continue to  provide its products or services to you or administer any  contractual relationship in place, and this may also result in the  termination of any agreements with Source Connection Services and your being  in breach of your contractual obligations or undertakings, and  Source Connection Services's legal rights and remedies in such event are  expressly reserved.

7.4. When you register as a user on Source Connection Services, we will also use  your personal information to send you marketing and/or  promotional materials from time to time. You can unsubscribe  or opt-out from such marketing and/or promotional materials  at any time by using the "unsubscribe" function within the  electronic marketing material.

8. Governing Law

8.1. This Privacy Policy shall be governed in all respects by the  laws of Malaysia.